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Are there any promotional codes ?
Please visit http://python1coupons.com/ for our monthly promotions and coupon codes.
Can I upgrade or downgrade my account ?
Yes, log into the Client area with your username and password,Select: Services > My Services...
Can I use SSH ?
SSH is not enabled by default for all our web hosting plans, although if you do want to use SSH,...
Do you allow adult content ?
Adult content is allowed as long as it is legal.
How do I link my domain to GitHub Pages?
In order to set up your domain with your page, you need to take several simple steps: 1. Add a...
How to change WordPress site address (URL)
If you want to change WordPress website URL, you can do it in Dashboard at...
How to manage databases with phpMyAdmin
phpMyAdmin is an application for MySQL databases management - with it you can create, alter,...
I am having trouble logging into cPanel
If you are experiencing difficulties logging into cPanel, please type in your username and...
What forms of payment do you accept ?
We accept Paypal, Visa, Mastercard, American Express, Discover Card, JCB, Diners Club, and Debit...
What is your refund policy ?
Python1 offers refunds with our Web Hosting plans under the following conditions: 48 Hour Refunds...
Why can't I see my website ?
If you purchased a domain name from us, or just recently updated your nameserers from your Domain...
Why does cPanel create a subdomain when adding a domain ?
The subdomain is required for the addon to work properly and should not be removed. cPanel will...
Why does my temporary URL not work ?
Temporary URL is only provided to accounts wih a dedicated IP. We do not allow dedicated IP's...
Will you install Wordpress for free ?
Yes, we do not charge to install Wordpress and it's completely free. Simply open a support ticket...
Where is my cPanel login details ?
When you signed up, you should have received an email titled "New Account Information" that...
I have purchased a web hosting plan and did not receive my account details.
You should receive your "Welcome" email instantly after signing up, although due to the nature of...
What are the name servers ?
All of your account details, including the name servers can be found in the email titled " New...
How long does it take to set up my account ?
Your Account is activated instantly upon sign up and you will recieve an email wih all your...